ALTT
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Knowledge base
Common
General
22
How do I login to ALTT ?..
How do I enable or disable mobile data for downloads from the App?
How do I contact Support team?
How do I cast content using Chromecast from my phone or tablet?
Is there a limit (number of hours, times) to how much I can watch on ALTT?
View all 22
Website
0
Android
0
Android TV
0
IOS
0
FAQ's
9
How do I contact support team?
How do I cast content?
How do I add videos to Favourites?
Can I watch content in offline mode?
How do I clear my downloads?
View all 9
How Can I create an account with Mobile number?
0
Account & Settings
General
9
How do I enable or disable in App notifications?
How do I edit my profile?
How do I verify my Email ID?
Why am I not able to verify my Email ID?
How do I receive new promotional offers and updates about ALTT?
View all 9
Website
0
Android
0
IOS
0
Troubleshooting
General
5
Why am I not able to add any content to ‘Favourites’?
What is the minimum internet speed required for a video playback?
What are the different video qualities that are available on the App / Website.
Why am I not able to download content?
I can see the video, but can’t hear any sound.
Website
1
How do I cast content using Chromecast from my phone or tablet?
Android
0
IOS
0
Subscription
General
21
What are the different subscription plans that are available on ALTT?
What is the difference between subscribe and rent?
What is the validity of rented content?
Can a user renew the rented content?
How many contents can a user rent?
View all 21
Website
0
Android
0
IOS
0