General
Currently, three Subscription plans are available on ALTT App, Web and TV Platforms. Two Months, Half yearly and Yearly. Follow the below steps on ALTT Ap...
Fri, 24 Feb, 2023 at 1:57 PM
When a user purchases a subscription, the entire library of content opens up to the user. However, in case of rent the user gets access only to that individ...
Thu, 18 Jan, 2018 at 4:08 PM
The validity of a rented content is 30 days from the date of purchase.
Thu, 18 Jan, 2018 at 4:08 PM
Yes, user can renew the rented content. The content needs to be renewed manually on a monthly basis.
Fri, 16 Apr, 2021 at 5:03 PM
Unlimited. Whatever content is available for individual renting can be rented. However, it is always cost effective to buy a subscription.
Thu, 18 Jan, 2018 at 4:10 PM
There are multiple payment options available depending on the platform (operating system) on which the user is purchasing the subscription. For example, on ...
Fri, 16 Apr, 2021 at 5:13 PM
Will a subscribed user be able to access the content while travelling or relocating internationally?
When a user registers from a location, his/her account gets linked to that location. Hence, the user will be able to watch the content which is available ...
Wed, 31 Jan, 2018 at 6:07 PM
If the subscriber is on auto-renewal mode (For example, using Google In App, iTunes Connect) then the subscriber does not need to worry about renewal.
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Wed, 31 Jan, 2018 at 6:08 PM
As a policy, ALTT does not offer any partial or full refunds. In case if users require any assistance with regards to payments or have any queries/concerns,...
Sat, 11 Feb, 2023 at 12:54 AM
If you have entered incorrect bank or card details, the transaction will fail due to authentication error. Try again. If you still can't see the details...
Sat, 11 Feb, 2023 at 12:57 AM