Make sure that your Mobile Data or Wi-Fi is switched on, if not, enable it and try downloading once again. If you still can't download, go to the ‘Menu’ section in the App and tap on the ‘Settings’ page. Tap on the ‘Account’ tab and check if ‘Mobile Data for Download’ button is enabled. If the option is enabled, check if your device’s Mobile Data is enabled.
OR
If the option is enabled, then check that your device is connected to a working Wi-Fi connection. Lastly, check if your device memory is full. That might be the problem. If you are still facing issues, please contact our support team from the ‘Contact Us’ Section or write to us directly at support@altt.co.in
Note: You’ll only be able to download content that you have access to.